Why we exist
We get it, practice technology and processes can feel overwhelming
You're in healthcare to care for people, not wrestle with technology. But managing a modern practice means juggling systems, data, workflows, and compliance.
Our goal? To help your team use software confidently and effectively, so your practice runs smoothly, your patients get better care, and your staff feel supported.
What we offer
What we give you
We offer flexible options to give you the right amount of help, depending on your needs.
Training & Presentations
Comprehensive training solutions delivered in the format that works best for your team.
Courses
Individual and team access to eLearning courses covering everything from software basics to advanced workflows, data quality, and practice improvement.
Membership
Ongoing access to courses, resources, and support. Choose individual or team memberships with options for different levels of access and support.
Consulting
Strategic consulting and implementation support to help you optimize workflows, improve efficiency, and achieve your practice goals.
Our approach
We support practices proactively with ongoing education & consulting
We ensure your team is confident in using technology effectively throughout the entire practice lifecycle.
- Upskilling - We ensure your practice team is confident and maximising efficiency and value of your practice technology
- Efficiency - Workflows that save time and reduce errors
- Safety & Compliance - Using clinical software well to reduce medico-legal risk
- Revenue Optimisation - Leveraging data and systems to grow your practice
- Innovation - Staying current with AI, integrations, and emerging tech
- Team Development - Supporting staff at every level and building high-performance teams
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Courses
eLearning tailored for Australian medical practices
Unlock the potential of you and your team with our comprehensive courses designed to elevate knowledge and skills in practice technology, workflows, and overall practice improvements.
Membership Packages
The support you need, with no nasty surprises
We're here to support you with your practice improvement needs, providing access to courses, resources, and support so you can continually upskill your team and improve your practice.
Essential
$xx/ mo
ex GST
For individuals or small teams getting started. Includes up to 5 team members
- Team Management
Your team gets individual accounts with personal course access and progress tracking. Each member receives their own certificates upon completion. - Training Access
Access our core training courses and basic resources library to get your team up to speed on essential practice software. - Support
Email support is available when you need help, and you'll receive our monthly newsletter with updates and tips. - Perfect For
This plan is ideal for individual practice staff, small practices with 1-5 staff members, or teams new to practice software who need foundational training. - Add extra team members
$XX per additional member per month
Professional
$xx/ mo
ex GST
For practices wanting comprehensive training and support Includes up to 15 team members
- Team Management
Your team gets individual accounts with personal course access and progress tracking. Each member receives their own certificates upon completion. - Training Access
Access our core training courses and basic resources library to get your team up to speed on essential practice software. - Support
Email support is available when you need help, and you'll receive our monthly newsletter with updates and tips. - Perfect For
This plan is ideal for individual practice staff, small practices with 1-5 staff members, or teams new to practice software who need foundational training. - Add extra team members
$XX per additional member per month
Enterprise
POA
ex GST
For organisations and large practices wanting maximum value Includes up to 50 team members
- Team Management
Organise teams across multiple practices. Access analytics, bulk enrollment tools, and compliance tracking. - Training Access
Complete access to all courses plus custom course development tailored to your organisation's specific needs. Full resources library with private team areas for your content. - Support
Work with a dedicated account manager who understands your organization. Priority email and phone support, on-demand consulting hours, strategic planning sessions, and priority implementation support help you achieve your goals. - Perfect For
Large practices with 16+ staff, Primary Health Networks, Aboriginal Community Controlled Health Organisations, and organisations managing multiple practices who need enterprise-level support and customisation. - Add extra team members
$XX per additional member per month
Onsite training is our most requested service
Every full-day booking includes a 12-month Professional Membership with access to our eLearning and resource library.
Our clients love us(and the feeling is mutual)
We have earned the trust of peak bodies and healthcare providers across Australia.
Who we work with
Our team has over 100 years collective experience working in a diverse range of urban, rural and remote healthcare services.
- General practices
- Specialist practices
- Aboriginal Community Controlled Health Organisations
- Primary Health Networks
- Community health centres
- Allied health practices
Book a FREE 30 minute strategy call with Katrina Otto
Whether you are looking to convert your practice software, team development or strategic consulting, we are here to help. Book a free consultation and let’s work together
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