✨ Course Overview
Welcome to Bp Premier — Essential Skills for Admin Staff
Starting out with Best Practice Premier can feel overwhelming — but it doesn’t have to be.
This course provides a clear, practical introduction to the everyday administrative tasks that keep a general practice running smoothly. In one guided video session, you’ll learn the essential workflows for managing appointments, patient records, and billing processes, building confidence in using Bp Premier from day one.
The video is designed so you can pause, practise, and return as often as needed, making it ideal for new staff or anyone wanting a refresher.
🧩 Course Format
Single Guided Video Session — approximately 45 minutes. Learn at your own pace — stop, start, and revisit sections anytime.
👥 Who This Course Is For
This course is ideal for administrative staff working in general practice, particularly new team members or those seeking a structured refresher in Bp Premier fundamentals.
🎯 Learning Objectives
By the end of this course, you should be able to:
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Manage appointments efficiently
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Enter and update patient details accurately
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Perform direct billing and online claiming, including resolving common exceptions
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Process private and institutional billing
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Generate key practice reports
🎓 What You’ll Receive
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Single guided 45-minute video — practical, step-by-step learning
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Trainer/Presenter’s PowerPoint presentation — slides for reference and ongoing review
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Downloadable Resources — accessible under the Materials tab
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Certificate of Completion — automatically available when you finish the course
🏅 CPD Certificate
Once you click Mark as Complete, your certificate will appear above the Materials tab.
Select Download Certificate to save your record.
Don’t worry — you can return and repeat the course as many times as you like.
📚 Extra Resources
Check the Materials tab for supporting resources.
You’ll also find additional free resources in this and other Bp Premier courses to continue building your skills.
💬 Need Help or Extra Support?
Technical support: 📧 [email protected]
Tailored training for your team: [email protected]
Take it step by step. Pause when you need.
If possible, practise along using the Bp Premier Sample Database — and know that we’re cheering you on as you build confidence with Bp Premier.
→ Ask about one-hour live coaching sessions with our expert trainers or consider getting one of our expert trainers onsite for a day (includes bonus free years’ membership).
