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Courses

AI Literacy for Medical Practices: Safely Transform Workflow and Care

Other available delivery formats include:

Event Live Webinar In Person
Includes:
  • 4 Video modules — focused, practical, and designed to fit into busy practice life.
  • Downloadable Resources - presentation used in this course, checklists, workflow guides and vendor evaluation tools to support implementation.
  • Designed and delivered by qualified, industry-approved trainers with 20 years healthcare management experience.
  • Training Certificate - CPD suitable, automatically available on course completion.

Members get more!

Members get free access to our courses and resource library.

✨ Course Overview

AI in Your Practice: Boost Efficiency, Reduce Risk, and Lead with Confidence

Artificial Intelligence (AI) is transforming primary care, offering opportunities to reduce administrative workload, improve patient care, and streamline practice operations.

This practical, experience-based course supports Practice Managers, clinicians, and support staff to move from curiosity about AI to confident, safe adoption in everyday practice.

You’ll gain foundational AI literacy, practical strategies for evaluating tools, and guidance to lead your team through AI integration — all while keeping patient care and safety front of mind.


🧩 Course Modules

Introduction to the Course

Module 1: Understanding AI & Its Applications

Module 2: Practical Examples in Clinical & Admin Workflows

Module 3: Risks, Ethics & Regulatory Considerations

Module 4: Safe Integration & Implementation Strategies


📋 Topics include:

  • Key AI technologies and how they are applied in primary care

  • Practical examples of AI in diagnosis, triage, chronic disease management, preventive care, and administrative workflows

  • Risks, ethics, bias, privacy, and regulatory considerations

  • Safe adoption strategies including pilot testing, monitoring outcomes, staff training, and workflow integration

  • Leadership strategies to guide your team and maintain patient-centered care


🎯 Learning Objectives

By the end of this course, you should be able to:

  1. Understand AI technologies and their applications in clinical, administrative, and patient engagement contexts
  2. Identify practical ways AI can improve workflow efficiency, reduce clinician workload, and enhance patient care
  3. Evaluate the risks, limitations, biases, and ethical implications of using AI in healthcare
  4. Explain patient consent, privacy, and regulatory requirements, and the importance of human oversight
  5. Apply practical steps to trial, select, and integrate AI tools safely into your practice
  6. Lead your team confidently through AI adoption, fostering collaboration and maintaining patient-centered care

🎓 What You’ll Receive

  • 4 Video modules — focused, practical, and designed to fit into busy practice life.

  • Interactive learning — reflections and activities to reinforce understanding and application

  • Downloadable resources — presentation used in this course, checklists, workflow guides, and vendor evaluation tools to support implementation.

  • Certificate of Completion — automatically available when you finish the course

🏅 CPD Certificate

Once you’ve completed all lessons, your certificate will automatically appear above the Materials tab.
Simply click Download Certificate to save your record of completion.


⏱️ Course Duration & Access

The course takes approximately 2-3 hours to complete, depending on how long you spend on reflections, research and practical exercises.

You’ll have full access for 6 months from the date of purchase, so you can learn at your own pace and revisit the materials whenever you need.


📚 Extra Resources

Don’t miss the additional learning materials included with this course — all accessible from the Materials tab.
You’ll also find more free tools, templates, and resources on our website — explore them here.


💬 Need Help or Personalised Support?

  • Course access or technical support: [email protected]

  • Tailored training for your team: [email protected]

    → Ask about our one-hour live coaching sessions with our expert trainers or consider getting one of our expert trainers onsite for a day (includes bonus free year’s membership).

Our clients love us
(and the feeling is mutual)

We have earned the trust of peak bodies and healthcare providers across Australia.

Who we work with

Our team has over 100 years collective experience working in a diverse range of urban, rural and remote healthcare services.

  • General practices
  • Specialist practices
  • Aboriginal Community Controlled Health Organisations
  • Primary Health Networks
  • Community health centres
  • Allied health practices

Book a FREE 30 minute strategy call with Katrina Otto

Whether you are looking to convert your practice software, team development or strategic consulting, we are here to help. Book a free consultation and let’s work together

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