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Change Management

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Course Overview
Leading Practice Change: From Ideas to Impact

Learn how to lead transformational change in your practice with confidence, strategy, and impact. This practical, experience-based course supports Practice Managers and team members responsible for driving improvements, engaging staff, and embedding a culture of continuous quality improvement. You’ll gain actionable tools, frameworks, and strategies to turn ideas into lasting practice improvements.

🎓 What You’ll Get

  • Video lessons designed to fit into busy practice schedules
  • Downloadable resources under the Materials tab, including PDFs of presentations, templates, frameworks, and cheatsheets
  • Learning reflections and interactive exercises to reinforce knowledge
  • Certificate of Completion automatically available upon finishing the course

💡 All downloadable materials are accessible anytime from the Materials tab above.

📦 Includes

  • Practical video lessons to strengthen leadership and change management skills
  • Downloadable tools, templates, and workflow aids to apply learning immediately
  • Interactive activities and real-world examples to build confidence in leading change
  • Certificate of Completion for your CPD records

🎯 Learning Objectives

By the end of this course, you should be able to:

  1. Apply structured strategies for leading change in general practice
  2. Conduct a SWOT analysis to identify improvement opportunities
  3. Strengthen team engagement and motivation during periods of change
  4. Recognise and overcome barriers to change
  5. Implement rapid Continuous Quality Improvement (CQI) approaches
  6. Foster a culture of continuous improvement in your practice
  7. Use data and technology as drivers of sustainable change

Modules

This course focuses on:

  • 8-step framework for leading transformational change
  • SWOT analysis and strategies to strengthen teams
  • Positive leadership during challenging times
  • Overcoming resistance and barriers to change
  • Essential elements for effective change management
  • Change Management power tools
  • Using data and technology to drive improvement
  • Tips for leading positive change

⏱️ Course Duration & Access

  • Total duration: ~Over 1 hour of on-demand content
  • Self-paced online learning – access anytime, anywhere
  • Available on desktop, tablet, and mobile devices
  • Access for 6 months from purchase, allowing you to revisit materials as needed

🧩 Course Modules

  • Introduction to the 8-Step Process for Leading Transformational Change — 9 minutes
  • SWOT Analysis & Team-Building Strategies — 6 minutes
  • Positive Leadership in Challenging Times — 5 minutes
  • Overcoming Barriers to Change — 9 minutes
  • Essential Elements for Effective Change — 11 minutes
  • Change Management Power Tools — 7 minutes
  • Leading Data and Technology Improvements — 18 minutes
  • Katrina’s Tips for Leading Positive Change — 2 minutes
  • Summary — 20 seconds

🏅 CPD Certificate

On completion of all lessons, your course will be marked 100% complete, and your certificate will automatically appear above the Materials tab. Simply click Download Certificate to save your record of completion.

📚 Extra Resources

Don’t forget to access all learning materials included with this course via the Materials tab.
Additional free resources and frameworks are also available to support you in applying learning in your practice.

💬 Need Help or Personalised Support?

  • Technical support: [email protected]
  • Tailored training for your team: [email protected]
  • → Ask about one-hour live coaching sessions or onsite consulting sessions with our expert trainers to help you apply these strategies in your own practice. All full day bookings receive 1 year membership free.

 

Our clients love us
(and the feeling is mutual)

We have earned the trust of peak bodies and healthcare providers across Australia.

Who we work with

Our team has over 100 years collective experience working in a diverse range of urban, rural and remote healthcare services.

  • General practices
  • Specialist practices
  • Aboriginal Community Controlled Health Organisations
  • Primary Health Networks
  • Community health centres
  • Allied health practices

Book a FREE 30 minute strategy call with Katrina Otto

Whether you are looking to convert your practice software, team development or strategic consulting, we are here to help. Book a free consultation and let’s work together

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