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Making MyMedicare Work in General Practice

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✨ Course Overview

Making MyMedicare Work in General Practice

This practical course helps general practice staff implement MyMedicare effectively to benefit both patients and healthcare providers.

You’ll learn how to identify eligible patients, guide them through registration, and integrate MyMedicare into your clinical and administrative workflows. The course also shows how to use MyMedicare as a quality improvement tool, helping your practice streamline processes and enhance patient care.


🧩 Course Modules

Module 1: Introduction to MyMedicare
Overview of MyMedicare, its purpose, and why it matters for patients and practices.

Module 2: Benefits of MyMedicare
Explore the value of MyMedicare for patients, GPs, and the broader practice team.

Module 3: Patient Eligibility and Registration
Learn how to determine patient eligibility and guide patients through the registration process.

Module 4: MyMedicare as a Quality Improvement Tool
Understand how to implement MyMedicare initiatives to improve patient care and practice efficiency.

Module 5: Integrating MyMedicare into Workflows
Practical strategies for embedding MyMedicare into both clinical consultations and administrative processes.

Important Updates, Resources and Further Learning
Access the latest MyMedicare updates, downloadable resources, and additional learning materials to support continual improvement in your practice.


📋 Topics Include

  • Understanding the purpose and value of MyMedicare

  • Patient eligibility and registration processes

  • Benefits for patients, GPs, and practices

  • Quality improvement opportunities using MyMedicare

  • Strategies for integrating MyMedicare into clinical and administrative workflows

  • Monitoring and evaluating outcomes to enhance practice efficiency


🎯 Learning Objectives

By the end of this course, you should be able to:

  1. Describe the benefits of MyMedicare for patients and healthcare providers

  2. Understand patient eligibility and registration processes

  3. Implement MyMedicare as a quality improvement activity

  4. Develop patient communication resources to support MyMedicare adoption

  5. Design strategies to integrate MyMedicare into clinical and administrative workflows

  6. Monitor and review MyMedicare processes to continuously improve practice efficiency


🎓 What You’ll Receive

  • 5 Video Modules — focused, practical, and designed to fit into busy practice life
  • Interactive Learning — reflections and activities to reinforce understanding and application
  • Trainer/Presenter’s PowerPoint presentation — slides used in the course for reference and review
  • Downloadable Resources — checklists, patient communication templates, workflow guides, and step-by-step implementation tools
  • Certificate of Completion — automatically available when you finish the course

🏅 CPD Certificate

Once you’ve completed all lessons, your certificate will automatically appear above the Materials tab.
Simply click Download Certificate to save your record of completion.


⏱️ Course Duration & Access

  • Approximately 2 hours to complete, depending on practical exercises and patient communication activity implementation.

  • Full access for 6 months from the date of purchase, allowing you to learn at your own pace and revisit materials whenever needed.


📚 Extra Resources

Additional learning materials are included in the course and accessible under the Materials tab.
Explore free templates, guides, and reference tools in the Resources section of our website to further support MyMedicare adoption in your practice.


💬 Need Help or Personalised Support?

→ Ask about our one-hour live coaching sessions with expert trainers or consider an onsite training day to review and implement MyMedicare successfully in your practice (includes bonus free year’s membership).

Our clients love us
(and the feeling is mutual)

We have earned the trust of peak bodies and healthcare providers across Australia.

Who we work with

Our team has over 100 years collective experience working in a diverse range of urban, rural and remote healthcare services.

  • General practices
  • Specialist practices
  • Aboriginal Community Controlled Health Organisations
  • Primary Health Networks
  • Community health centres
  • Allied health practices

Book a FREE 30 minute strategy call with Katrina Otto

Whether you are looking to convert your practice software, team development or strategic consulting, we are here to help. Book a free consultation and let’s work together

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