✨ Course Overview
Master essential Medicare billing processes with confidence and compliance.
Accurate Medicare billing is essential for safe, compliant, and financially sustainable general practice.
This course is designed for anyone working in Australian general practice who wants to confidently manage billing tasks, understand Medicare item numbers, and apply best-practice processes.
You’ll gain practical knowledge of common consultation, preventive, and chronic condition management item numbers, learn how to avoid errors, and discover strategies to maximise patient outcomes while staying compliant.
🧩 Course Modules
Module 1: Introduction to the Course and MBS Billing in General Practice
Foundations of Medicare billing, its role in general practice and how staff contribute to accurate, compliant processes.
Module 2: Consultations and Common Item Numbers
Learn the most frequently used consultation item numbers and how to bill them correctly.
Module 3: Health Assessments and Preventive Items
Explore preventive care and health assessment items to support patient wellness and early intervention.
Module 4: Chronic Condition Management and GPCCMP
Understand chronic care plans, GPCCMP protocols, and Medicare items that support long-term condition management.
Module 5: Incentives, Bulk Billing and Compliance
Learn how to apply billing incentives, follow bulk billing rules, and ensure compliance in daily practice.
Important Updates, Resources and Further Learning
Stay current with the latest Medicare updates and access additional learning resources.
📋 Topics Include
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Key Medicare item numbers used in general practice and recent changes
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Common billing errors and how to avoid them
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Health assessment, preventive care, and chronic condition management items
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Bulk billing rules and incentive programs
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Practical tools such as GPCCMP protocols and My Health Record
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Patient-centred approaches to billing
🎯 Learning Objectives
By the end of this course, you should be able to:
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Describe key Medicare item numbers commonly used in general practice, including recent updates
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Apply correct billing processes to reduce financial risk and ensure compliance
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Identify opportunities to use health assessments and chronic condition management items to improve patient outcomes
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Confidently use tools such as GPCCMP protocols, My Health Record, and Medicare incentives in daily practice
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Recognise common billing errors and know how to avoid them
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Apply a patient-centred, wellness-focused approach to medical billing
🎓 What You’ll Receive
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5 Video Modules — focused, practical, and designed to fit into busy practice life
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Interactive Learning — reflections and activities to reinforce understanding and application
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Downloadable Resources — powerpoint presentation used in this course, billing guides, Michelle’s Item Numbers Quick Guide with co-billing and exception rules & Marg’s ‘Where will my patient be in 5 years?’ easy reference guide.
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Certificate of Completion — automatically available when you finish the course
🏅 CPD Certificate
Once you’ve completed all lessons, your certificate will automatically appear above the Materials tab.
Simply click Download Certificate to save your record of completion.
⏱️ Course Duration & Access
The course takes approximately 2–3 hours to complete, depending on how long you spend on related Medicare website learning validation and practical application.
You’ll have full access for 6 months from the date of purchase, so you can learn at your own pace and revisit materials whenever needed.
📚 Extra Resources
Additional learning materials are included in the course and accessible under the Materials tab.
Explore free tools, templates, and reference guides in the Resources section of our website to further support continual improvements.
💬 Need Help or Personalised Support?
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Course access or technical support: 📧 [email protected]
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Tailored training for your team: 📧 [email protected]
→ Ask about our one-hour live coaching sessions with expert trainers or consider an onsite training day to review and improve your billing processes and optimise revenue for your practice (includes bonus free year’s membership).
Love the supplementary cheatsheets with co-billing rules and offering very different ways to think about billing in the practice.