✨ Course Overview
Protecting Patient Privacy & Confidentiality in General Practice
Stay up to date with the latest Australian privacy laws and learn how to protect patient information confidently using Best Practice software.
This interactive course combines clear, practical training with real-world examples from general practice.
🎓 What You’ll Get
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5 concise video lessons — short, focused, and easy to follow
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Downloadable resources — including the full presentation slides, Quality Improvement (QI)/PDSA templates, and printable Bp Premier cheat sheets
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Interactive learning — reflections and challenges to test your understanding
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Certificate of Completion — automatically available when you finish the course
💡 All downloadable materials are available anytime from the ‘Materials’ tab above.
🎯 Learning Objectives
By the end of this course, you should be able to:
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Understand the difference between privacy and confidentiality — and how both apply in healthcare.
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Explain key updates under the Privacy and Other Legislation Amendment Act 2024 (Cth) and what they mean for your practice.
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Discuss how privacy and consent are managed within Best Practice clinical software.
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Recognise and respond to potential privacy breaches — including notification and remediation steps.
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Implement protocols that protect patient privacy and reduce your risk of data breaches.
💡 Topics Covered
We’ll explore:
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The Australian Privacy Principles (APPs) and new legislative changes
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Privacy, confidentiality, and consent — what’s the difference and why it matters
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Privacy policy templates and accreditation requirements
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Ownership and access to medical records
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Using secure messaging, email, SMS, social media, and AI tools responsibly
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Information security protocols, including My Health Record privacy and the Notifiable Data Breach Scheme
⏱️ Course Duration & Access
The course takes approximately 2 hours to complete, depending on how long you spend on reflections, quizzes, and practice activities.
You’ll have full access for 6 months from the date of purchase, so you can learn at your own pace and revisit the materials whenever you need.
🏅 CPD Certificate
Once you’ve completed all lessons, your certificate will automatically appear above the ‘Materials’ tab. Simply click Download Certificate to save your record of completion.
📚 Extra Resources
Don’t miss the additional learning materials available in the Materials tab.
You’ll also find more free resources and templates on our website — explore them here.
💬 Need Help or Personalised Support?
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Course access or technical support: [email protected]
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Tailored training for your team: [email protected]
→ Ask about our one-hour live coaching sessions with expert trainers.
