🩺 Protecting Patient Privacy & Confidentiality in General Practice
Stay confident. Stay compliant. Protect what matters most — your patients’ trust.
This practical, up-to-date course explains how privacy and confidentiality work in everyday general practice, what’s changed under new Australian privacy laws, and how to manage patient information safely using Best Practice software.
🎥 What You’ll Get
Everything you need to learn and apply your new knowledge right away:
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7 short, focused video lessons you can watch anytime
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Downloadable learning resources, including:
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A PDF copy of the presentation
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Quality Improvement (QI)/PDSA templates
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Printable software cheat sheets for Bp Premier
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Interactive reflections and quizzes to check your understanding
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CPD certificate of completion, ready to download once you’ve finished
💡 All downloadable materials are easy to access from the “Materials” tab above.
🎯 What You’ll Learn
By the end of this course, you’ll be able to:
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Explain the difference between privacy and confidentiality — and why both matter in patient care.
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Understand the Privacy and Other Legislation Amendment Act 2024 (Cth) and what it means for your practice.
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Apply privacy and consent principles when using Best Practice software.
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Recognise and respond appropriately to privacy breaches, including notification requirements.
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Implement practical steps to reduce privacy risks in your day-to-day work.
💡 Topics Covered
We’ll take a practical look at:
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The Australian Privacy Principles (APPs)
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The 2024 privacy law changes for healthcare
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Privacy, confidentiality, and consent in clinical practice
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Accreditation standards and privacy policy templates
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Recording consent and maintaining confidentiality in Bp Premier
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Secure messaging, email, SMS, social media, and AI tools
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My Health Record and patient data security
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The Notifiable Data Breach scheme and security protocols
⏱️ Time Commitment
Expect around 3 hours to complete the course.
(Everyone learns differently — take the time you need to reflect and apply what you learn.)
🏅 Your CPD Certificate
When you’ve completed all lessons, you’ll see a “Download Certificate” button appear above the Materials tab. Click to download and keep your certificate as proof of completion.
📘 Don’t Miss Your Free Resources
You’ll find all learning materials under the Materials tab — plus more free tools and templates available on our website here.
💬 Need a Hand?
We’re here to help:
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Course or technical support: [email protected]
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Want to go deeper? Book a 1-hour live coaching session with one of our expert trainers — tailored to your practice.
→ Contact [email protected]