Consulting
We work at the innovation end of the spectrum and work with you to design your person-centred quality improvements.
Projects
We are known as "the voice of the coalface" because of our diverse and extensive experience. Having worked across health disciplines and in rural, remote & urban settings, we bring much needed insight to any project.
Training & Presentations
Comprehensive training solutions delivered in the format that works best for your team.
Membership to achieve measurable improvements
Support your practices with a blended multi-modal apprach with our flexible membership packages.
Training designed by qualified educators with years of practice experience
- Digital Transformation as a Quality Improvement Strategy
- Recalls and Reminders using Bp Premier & MedicalDirector
- Accreditation & Risk
- Heart Health Checks
- Managing Challenging Patient Behaviour
- Risk Management for Accreditation (using Bp Premier & MedicalDirector)
- Strengthening your team
- Leading from the middle
- Advanced Medical Receptionist Training
- Practice Management – Back to Basics
- Practice Management – Beyond the Basics
- Leading Quality Improvements – including PIP QI
- Accreditation (RACGP) standards relevant to Bp Premier
- Accreditation (RACGP) standards relevant to MedicalDirector
- Maximising benefit of digital health.
- Digital Health – optimise your tech stack.
- Advanced Tips for Bp Premier
- Advanced Tips for MedicalDirector
- Leading your team with self-care and team-care.
- Telehealth & MBS Item Numbers
- My Health Record, AIR and PRODA.
- Recalls, Reminders & Cancer Screening
- Data Driven Improvements (including data cleansing and coding)
- Building patient engagement/Maximising Revenue/MBS Item Numbers
- Using technology to identify care gaps
- Digital Health Improvements including the 'Active Script List.'
- Patient registration and continuity of care.
- Using Pen CS &/or Polar for practice improvements
- Leading your team with self-care and team-care.
- Skills for conducting challenging patient and staff conversations
- Dealing with aggressive patients.
Each webinar is customised for your event, area and learning priorities.
Recordings can be made of each webinar and then packaged into eLearning courses and hosted on our Learning Management System (LMS).
Activity Requirements you receive when you book a webinar with us:
- Design & Delivery of customised 1 hour webinar
- Liaison/meetings with PHN team and any co-presenters
- Provision of webinar platform
- Customised PHN branding invitation & reminder administration
- Creation of interactivity eg. polls, questions, live chat
- Management of live event
- Report on attendance
- Report on feedback
- Promotion of event
- Detailed PHN webinar report
- Shareable Q&A from webinar
- Detailed evaluation survey (in collaboration with PHN)
- Development of eLearning course with resources
- Recording of webinar
- Access to online learning platform (LMS)
- Monthly PHN reporting on practices accessing eLearning
We offer Group Workshops, Courses, Practice Visits, Coaching, Courses & eLearning because we cater to your training needs.