PDSA Samples Resource Bundle

We love the work Katrina Otto does to improve general practice in Australia. It’s Katrina’s passion that meets her amazing training skill-set that empowers teams all around Australia.

Many practitioners do not effectively use the software to manage recalls, centralised test tracking or centralised referral tracking to monitor patient continuity of care.

Katrina provides excellent education via webinars or she will come to the practice to provide one on one consultancy services which provides a good trouble shooting educational service.

The best in the business!

Huge thank you to both you and Michelle for an amazing set of workshops for our district.

The wealth of knowledge you both brought to our PHN was well beyond anything we could have ever hoped for.

Train IT Medical is an expert clinical organization. CEO Katrina Otto’s expertise and willingness to engage in Aboriginal Organizations is unwavering.

Katrina has extensive experience with accreditation, Medicare and clinical audit reviews.

Katrina is culturally responsive, an expert in her field and very much proactive with her approach to working with Aboriginal Organizations.

Coonamble, Dubbo and Gilgandra Aboriginal Medical Services have benefited immensely since working with Katrina and Train IT Medical.

Many people talk about change in the health sector, Katrina is one of the very few who has experience of successfully delivering it.

If you are looking to significantly improve results, I recommend you contact Katrina

“This education will help improve my practice finances as well as minimise risk and improve my confidence. I plan to ensure eligible services are made to achieve optimal care and incentive payments.”

My practice is so much better due to Katrina’s support!
I have been getting MD training and practice management support from Katrina Otto for over 10 years. Love it! Every time I have a new Registrar or nurse commence work I call Katrina for training. She is also a wonderful help with continual practice improvements.

I trust and recommend her exceptional professionalism and knowledge to all my peers.

I strongly recommend Katrina’s approach as an educator and trainer and acknowledge her vast experience and expertise in practice management and the role of digital health systems and programs in advancing medical practice management, data improvement, change management and clinical governance in this age of digital transformation.

Katrina Otto is simply the best trainer in Australia for General Practice software, especially Best Practice and Medical Director. I have organised Katrina’s training in webinars and classrooms.

Katrina always leaves staff inspired to get the most out of their software to save themselves time, money and improve patient care.

If you are looking for informative, current/up-to-date information on processes in general practice you don’t need to look any further – Train IT Medical is your go-to as we navigate the challenges in general practice including MyMedicare, medical software training, digital health & leading QI just to name a few.

Thank you for your assistance with the planning, transition and troubleshooting of such a large database between two software providers. Your assistance with planning before the transition and staff training set us up for a successful go live.

Having you on-site for the few days post transition was also invaluable to troubleshoot issues as they arose. As always, it is a pleasure working with you.

Thanks for your outstanding presentation Katrina – you and Digital Health were a massive hit! 

By attending Katrina & Marg’s workshops I usually learn at least one tip which applies to common tasks performed in most consultations.  That one tip can save me 10 seconds per consultation, that’s 300 seconds (5 minutes per day) x 25 minutes a week or 16 hours.

This saving will continue through the rest of my professional life saving me a month of work over 20 years.

Thanks for helping us successfully implement Best Practice. We have all learnt so much from you and have greatly appreciated your kindness, patience, expertise and guidance. We look forward to continuing to work with you in the future.

When everyone was talking about getting you onsite in the practice for the day, you’d been so hyped up by the other staff I was really worried you wouldn’t live up to the hype.

You far exceeded the hype!

We express our heartfelt gratitude to Sue Cummins and Train IT Medical for their exceptional support and expertise over the past decade.

Sue’s extensive knowledge of medical IT systems has played a pivotal role in enhancing our service’s efficiency and effectiveness. The training and guidance she has provided have empowered our clinical team to navigate complex systems with confidence and ease.

Beyond her technical expertise, Sue’s unwavering dedication to our service has been truly remarkable. She takes the time to understand our unique challenges and needs, offering customised solutions that have significantly improved our workflows and patient care. We wholeheartedly recommend Sue and Train IT Medical.